Registrar's Committee
The Law Society鈥檚 Complaints Section and the Registrar鈥檚 Committee have an obligation to investigate all complaints that are made against solicitors. With a view to dealing with complaints as expeditiously as possible, the committee wishes to remind solicitors of the absolute necessity to respond to correspondence received from the Complaints Section quickly and comprehensively, regardless of the nature of the allegations that are made. Failure to respond to the society is a matter of serious concern to the members of the committee and, once again, the lay members of the committee have highlighted communications (both with clients and the society) as a problem area. The committee is resolved to address these concerns robustly and may have no option but to refer to the Disciplinary Tribunal those solicitors who do not respond promptly (or at all) to the society鈥檚 correspondence.
James McCourt, chairman